Patient experience and engagement short course
Learn the non-clinical skills that will help you get better outcomes for your patients and grow your business ethically.
As Therapists we tend to focus on learning new clinical techniques for our patients. New hands on skills or rehabilitation skills to enhance their care.
If we own a business or work self employed, we also devote a lot of time to trying to entice new patients to come and see us.
What most Therapists don't do, is focus on the non-clinical skills that can have a huge effect on patient outcomes, patient and therapist satisfaction and business growth. This is why most Therapists will always struggle to grow their business to its maximum potential.
Our flagship course "Why don't my Patients Listen?" will be relaunching in early 2020, but as a special release for Co-Kinetic subscribers, here are the first 3 sections of our updated course.
In these sections you'll learn:
- What barriers you as the Therapist are putting up, that are stopping you getting maximum benefit for your patients
- Stunningly simple phrases and techniques that will help you feel more comfortable having those conversations about re-booking that so many Therapists find so awkward
- The fundamental flaw in most treatment sessions that stops patients really engaging, and limits how you grow your Therapy business
Hundreds of Therapists have learned these techniques and have seen instant improvements in patient satisfaction, compliance and therefore outcomes, and increases in patient lists ethically.
Although these sections form part of a larger framework taught in the full course, if you put these lessons into action, we know you'll see amazing results. The sections draw lessons gathered over the last 10 years from Sales and Marketing, Psychology, Behavioural Economics, Motivational Interviewing and Personal Development.
They have been adapted to the Therapy setting by Andy Byrne, who has been a Physio for nearly 15 years. He has used these techniques to grow True Physio from no clinics to 5 clinics within 18 months, and is now sharing them with you.
This mini-course is over 90 minutes of videos and presentations split into 8 sections to make it easy to dip in and out of and learn at your own pace.
You can watch the videos anywhere you like, as many times as you like. You can practice between lectures and you can even get feedback and help from Andy person.
Enrol by filling in your details and you'll get instant access. Enjoy.
Your Instructor
Andy has been a Physio for 15 years. For the last 8 years, he's learnt everything he can about sales and marketing, communication, psychology, behavioural economics, customer service and experience and has adapted this to the Therapy world. Using this knowledge he has taught hundreds of Therapists how to get comfortable rebooking their patients, , which has seen them get better outcomes for their patients, whilst ethically growing their business.